Terms and Conditions

Minimum Order

Week days -$150

Weekday Evenings (from 5pm-6pm) - $500

Weekends - price on application

 

Price

 All prices exclusive of GST

A deposit will be required on large orders.                                                         

 

Payments: Once you have placed your very first order, your account will automatically be activated.

Sorghum Sisters will issue an invoice after the delivery

Payment terms are standard 7 days from the date of the invoice (unless stated otherwise).

For your convenience, we accept the following methods of payment in order of preference:

 

•           Payments can be made via Electronic Funds Transfer (EFT). Westpac BSB-033-001 A/C-13-2962

            Remittance advice to: ar@ames.net.au                                               

•           Credit cards, i.e.-VISA, MasterCard, or EFTPOS      Contact us: catering@ames.net.au / 9938 4209

           

Please note: overdue payments will be followed up according to AMES Australia Debtors Policy

 

Delivery: Free delivery within a 10km radius of Kensington for catering orders Monday to Friday. Outside of 10km and Weekend deliveries a $30 charge will apply.

 

Notice: Sorghum Sisters Catering requires final confirmation including final numbers no later than two business days prior to the function date. We always try to accommodate changes in catering numbers. Small changes must be lodged by 10.00am the day prior to the order via: catering@ames.net.au

 

Reduction in numbers:  Reduction in numbers on the agreed date of the event will incur a 100% charge of the total quoted price.

 

Cancellation: All cancellations must be made via email

Catering orders that are cancelled with less than two business days prior to the agreed date for delivery will be subject to 50% of the total quoted price.

Catering orders that are cancelled on the agreed date for delivery will be subject to 100% of the total quoted price.

 

Dietary Requirements: We are 100% Halal and can provide vegan, gluten free and dairy free specific food. Please specify any allergies or intolerances at time of order. Please note we do not operate a nut free kitchen and due to the necessary strict requirements we cannot provide kosher food.

 

Equipment: Catering bookings do not include catering equipment. Food warming equipment is available for hire please inquire when placing your order. These items are charged individually and breakages, loss, theft will be charged at replacement rates.

 

Orders: Please check your orders upon receiving them; it is your responsibility as a customer upon delivery to do so.

 

Food Safety: Health, Safety and correct Food Handling is paramount to the Sorghum Sisters. We follow strict guidelines for all food production, handling, storage and distribution. Once the food is delivered it then becomes the customer’s duty of care as to how the food is stored, served, reheated, maintaining all food temperatures and to ensure food is consumed within appropriate time frames.

 

Hours of Operation: Sorghum Sisters provides catering services between 9.00am -6.00pm weekdays.

If you require catering outside of these hours please discuss with the catering customer service team.

 

Sorghum Sisters is a social enterprise owned by AMES Australia GPO BOX 4381 Melbourne, Vic 3001   ABN: 49 056 993913